更新日期:2025年5月4日

本隱私政策說明了我們如何收集、使用、保護和分享您在訪問我們的網站或使用我們的服務時提供的個人資訊。請仔細閱讀,以了解我們的隱私實踐。
This Privacy Policy explains how we collect, use, protect, and share the personal information you provide when visiting our website or using our services. Please read it carefully to understand our privacy practices.


1. 我們收集的資訊 Information We Collect

在您訪問我們的網站或使用我們的服務時,我們可能會收集以下類型的資訊:
When you visit our website or use our services, we may collect the following types of information:

1.1 您主動提供的資訊 Information You Provide Voluntarily

  • 個人資訊:如姓名、電子郵件地址、電話號碼、送貨地址和帳單地址。
    Personal Information: Such as your name, email address, phone number, shipping address, and billing address.
  • 付款資訊:如信用卡或支付方式的詳細資訊(由第三方支付服務提供商安全處理)。
    Payment Information: Such as credit card details or other payment method information (processed securely by third-party payment service providers).
  • 帳戶資訊:如用戶名和密碼。
    Account Information: Such as your username and password.

1.2 自動收集的資訊 Information Collected Automatically

當您訪問我們的網站時,我們可能會自動收集某些資訊,包括:
When you visit our website, we may automatically collect certain information, including:

  • 您的IP地址、設備資訊、瀏覽器類型和版本、操作系統。
    Your IP address, device information, browser type and version, and operating system.
  • 您瀏覽的頁面、點擊的鏈接、訪問時間和停留時長。
    Pages you visit, links you click, visit times, and duration of visits.

1.3 第三方來源的資訊 Information from Third Parties

我們可能從第三方(如支付處理商或物流合作夥伴)獲取與您相關的資訊,以確保服務順利運行。
We may obtain information about you from third parties, such as payment processors or logistics partners, to ensure the smooth operation of our services.


2. 我們如何使用您的資訊 How We Use Your Information

我們收集的資訊將用於以下目的:
The information we collect is used for the following purposes:

  • 遵守法律和其他監管要求。
    To provide and manage our products and services.
  • 提供和管理我們的產品和服務。
    To process your orders, payments, and logistics.
  • 處理您的訂單、付款和物流配送。
    To provide customer support and answer your inquiries.
  • 提供客戶支持和解答您的問題。
    To improve our website and user experience.
  • 改善我們的網站和用戶體驗。
    To send promotional information (only with your consent).
  • 發送促銷資訊(僅在取得您的授權後)。
    To comply with legal and regulatory requirements.

3. 資訊的分享與披露 Sharing and Disclosure of Information

我們對您的個人資訊保持嚴格的保密,但在以下情況下,我們可能會分享您的資訊:
We treat your personal information with strict confidentiality. However, in the following circumstances, we may share your information:

  • 服務提供商:第三方支付處理商、物流合作夥伴、網站托管及數據分析服務提供商。
    Service Providers: Such as third-party payment processors, logistics partners, website hosting, and data analytics service providers.
  • 法律要求:如有需要遵守法律、法庭命令或其他法律程序。
    Legal Requirements: When required to comply with laws, court orders, or other legal processes.
  • 業務轉讓:如我們的業務被收購或合併,您的資訊可能作為資產被轉移。
    Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as an asset.

4. 資訊的保存與安全 Information Storage and Security

我們會採取合理的技術和組織措施來保護您的個人資訊免受未經授權的訪問、洩露、更改或破壞。但是,請注意,通過互聯網傳輸資訊並非完全安全,我們無法保證數據的絕對安全。
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmitting information over the internet is completely secure, and we cannot guarantee absolute data security.

資訊保存期限 Retention Period

我們將在實現收集目的所需的期間內保存您的個人資訊,並根據法律要求進行刪除或匿名化處理。
We will retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected and delete or anonymize it as required by law.


5. 您的權利 Your Rights

根據相關隱私法規,您對於自己的個人資訊擁有以下權利:
Under applicable privacy laws, you have the following rights regarding your personal information:

  • 訪問權:查閱我們收集的個人資訊。
    Right of Access: To access the personal information we hold about you.
  • 更正權:要求更正不正確或不完整的資訊。
    Right to Rectification: To request corrections to inaccurate or incomplete information.
  • 刪除權:在某些情況下要求刪除您的個人資訊。
    Right to Erasure: To request the deletion of your personal information under certain circumstances.
  • 反對權:拒絕我們以某些方式使用您的資訊(如用於行銷)。
    Right to Object: To object to certain uses of your information (e.g., for marketing purposes).
  • 數據攜帶權:請求將您的資訊轉移至其他服務提供商。
    Right to Data Portability: To request the transfer of your information to another service provider.

如需行使您的權利,請聯繫我們的客戶服務部門,聯繫方式見下文 第9條
To exercise your rights, please contact our customer service team using the contact details provided in Section 9.


6. Cookie 和追蹤技術 Cookies and Tracking Technologies

我們的網站使用 Cookie 和類似技術來改善用戶體驗。這些技術幫助我們了解用戶的使用習慣,並提供個性化的內容和廣告。
Our website uses cookies and similar technologies to enhance user experience. These technologies help us understand user behavior and provide personalized content and advertisements.

如何管理 Cookie Managing Cookies

您可以通過瀏覽器設置管理或禁用 Cookie,但這可能影響網站部分功能的正常使用。
You can manage or disable cookies through your browser settings, but this may affect the functionality of some parts of the website.


7. 第三方網站鏈接 Links to Third-Party Websites

我們的網站可能包含指向第三方網站的鏈接。請注意,這些網站的隱私政策可能與我們不同,我們對其內容或隱私實踐不承擔責任。
Our website may contain links to third-party websites. Please note that these websites have their own privacy policies, and we are not responsible for their content or privacy practices.


8. 未成年人保護 Protection of Minors

我們的網站和服務僅適用於18歲以上的用戶。我們不會故意收集未成年人的個人資訊。如果發現未成年人的資訊被收集,我們將立即刪除。
Our website and services are intended for users aged 18 and above. We do not knowingly collect personal information from minors. If we discover that information from a minor has been collected, we will promptly delete it.


9. 聯繫我們 Contact Us

如果您對本隱私政策有任何疑問或意見,或者希望行使您的權利,請通過以下方式聯繫我們:
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us using the details below:

電子郵件support@lancelotcigar.com
Email: support@lancelotcigar.com


10. 隱私政策的修改 Changes to This Privacy Policy

我們保留不時更新本隱私政策的權利。更新後的隱私政策將發布在本頁面,並標註更新日期。建議您定期查看,以了解最新的隱私實踐。
We reserve the right to update this Privacy Policy from time to time. The updated Privacy Policy will be posted on this page with the updated effective date. We encourage you to review it periodically to stay informed about our privacy practices.


感謝您信任我們!
Thank you for trusting us!